Life: June 2008 Archives

The Genesis of a Fan

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Sophia: What are you watching, Daddy?
Me: Doctor Who
Sophia: Daddy, what kind of Doctor Who is that?
Me: That's the Third Doctor. The one you know is the Tenth Doctor.
Sophia: Oh.

(Two or three weeks passed, with no discussion on the matter during the intervening time, except once or twice asking if she wants to watch Doctor Who, with a surprisingly positive response. I was home alone and decided to pull out the Third Doctor serial I was in the middle of to finish it. Sophia came home with Sam near the end of it.)

Sophia: Daddy, what are you watching?
Me: Doctor Who
Sophia: Daddy, what kind of Doctor Who is that? I want to watch the Ten Doctor.

Dell Drops the Ball

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My 'e' key had something stuck under it on Thursday night. Normally, it's just a matter of pulling the top off, removing whatever is under it, and putting the key back on. Well, this time it didn't work that way. It worked more the way my old computer did, which means the key just broke off an wouldn't go back on. The next day the 'd' key an the 'c' key stopped working as well.

I called Dell on Friday in time to get an appointment today for a technician to come out, with the complete-care warranty with next-day service that I just renewed for $440 (more like $470 if you count tax). There was some severe weather today that might explain why they didn't bother to honor their agreement (even after a specific appointment from 1:30-5:30, which the the technician even made specific by calling to say it would be after 2:30). No phone call to say they wouldn't be fulfilling the terms of the contract. No email to explain the no-show and ask for a time tomorrow. Nothing at all.

Dell has been very good to me. Still, if you're not going to honor the terms of a contract your loyal customer has just paid for (and I'm not saying this isn't an excusable circumstance) you better inform that loyal paying customer that the service will unfortunately not be able to be fulfilled according to the terms of that contract, to apologize, and to offer an immediate attempt to remedy in whatever way is in your power.

I had a choice between posting some lecture notes that I could cut and paste or typing out this message and inserting all the instances of e, c, and d. Normally, I'd never consider the amount of work involved with the second option if I had a choice, but it's important that companies known for their special customer service (and as I said Dell is very good on the whole) receive a public calling out when they fail even to apologize or notify someone of a failure to keep their agreement. They're usually better than this.

Update (8:43 am Tues 6-17): I called the service scheduling center, and they seemed to think the tech had called us to reschedule. Someone seems to be fabricating records, because no one called us, never mind got us to agree to a time to reschedule.

Update (9:32 pm Tues 6-17): The tech arrived today, with maybe 15 minutes' notice, saying nothing about any appointment yesterday. I'm not sure what happened, but I didn't press it with him. Someone did something wrong, though, because the computer shouldn't have indicated a rescheduling with the customer when the customer hadn't had any contact whatsoever with the tech about rescheduling.

What Time Is It?

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Sophia and Ethan were reciting some conversation about what time it is from something they watched. They kept asking what time it is, and the expected answer was "quarter after" or something like that.

Sophia: Daddy, what time is it?
Me: It's 9:02.
Ethan: It's 9:03.
Me: That's right. It's 9:03 now. But it was 9:02 when I said 9:02. The clock changed.
Sophia (to Ethan): Say "What time is it, Sophia?"
Ethan: What time is it, Sophia?
Sophia: Uh, I don't know.
Sophia: Maybe it's 100 times.

Sophia: Daddy, who are you?
Me: I'm your Daddy.
Sophia: That's silly! You're Ethan and Isaiah's daddy! But Mommy is my Mommy!

The Empty Color

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I don't remember the context, but a few days ago Sophia listed off a bunch of colors and then said, "Daddy, all of those colors are my favorite colors. But not white. White's my empty color."

She said that about white another time the next day, completely out of any context of color. She was just describing something and said that it was white and that white was an empty color or her empty color or something like that. I didn't get down the exact way she put it.

If she means it something like the empty set, she may be right (at least if she's talking about colored objects; she's exactly wrong if she applies it to light, but a three-year-old isn't going to do that). I'm curious where she might have gotten it from, though, or how she came that conclusion. Maybe it's because white crayons do nothing noticeable on white paper. But why empty? Why associate it with an empty container? It doesn't seem the most obvious metaphor for a three-year-old to use without it coming from someone else.

May License Plates

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U.S. States: Alabama, Arizona, Arkansas, California, Colorado, Connecticut, Florida, Georgia, Illinois, Indiana, Iowa, Kansas, Kentucky, Louisiana, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, North Carolina, Ohio, Oklahoma, Oregon, Pennsylvania, Rhode Island, South Carolina, Texas, Utah, Vermont, Virginia, Washington, Wisconsin, Wyoming

other U.S.: District of Columbia

Canada: Manitoba, Ontario, Quebec

U.S. States Lost from April: Delaware, Idaho, Nevada, Tennessee

U.S. States Gained from April: Alabama, Louisiana, Oregon, Wyoming

U.S. States not seen yet at all: I still haven't seen Hawaii and Mississippi since I started doing this in October.


    The Parablemen are: , , and .



Books I'm Reading

Fiction I've Finished Recently

Non-Fiction I've Finished Recently

Books I've Been Referring To

I've Been Listening To

Games I've Been Playing